Accessible Customer Service
TransCare has always been committed to excellence in serving all customers, including people with disabilities.
To find out how our agency supports and serves customers with different kinds of disabilities, please click here to read about our Accessible Customer Service Plan. You may also find this plan made available on our website here.
Our Accessibility Standard for Customer Service training is currently underway. Two workshops were successfully completed in the month of November, and there will be more workshops available throughout the month of December to January. Volunteers who wish to register may contact Ted Zhang at (416)750-9885 ext.276 or email ted.zhang@tcare.ca. Volunteers who wish to complete the e-training course can proceed to this link.